Shipping Policy
At Evolve With Erica, we aim to deliver your order quickly and securely through our trusted partner, Royal Mail. Below are the details of our shipping options, processing times, and delivery services within the UK.
Processing Time
All orders are processed within 1-2 business days (Monday to Friday, excluding holidays).
Orders placed before 2 PM GMT will be dispatched the same day whenever possible.
You will receive a confirmation email once your order has been shipped.
Free Shipping
Delivery Areas
We ship to all UK addresses, including England, Scotland, Wales, and Northern Ireland. We also deliver to the Isle of Man, Jersey, Guernsey, and other UK offshore islands.
Tracking Your Order
For tracked services (Tracked 24, Tracked 48, and Special Delivery), you will receive an email with a tracking number once your order has been dispatched. You can track your delivery using the Royal Mail tracking tool on their website.
Missed Delivery
If you are not available at the time of delivery, Royal Mail will leave a card with instructions on how to arrange a redelivery or collect your parcel from your local Post Office or depot.
Delivery Delays
Please note that while Royal Mail aims to meet the delivery times stated above, these are not guaranteed and may be subject to delays during busy periods such as holidays or due to unforeseen circumstances (e.g., strikes, weather conditions).
Lost or Delayed Orders
If your order has not arrived within the expected delivery timeframe, please allow an additional 7 working days before contacting us. In case of a lost parcel, we will assist you with submitting a claim through Royal Mail or arrange a replacement if necessary.
International Shipping
At the moment, we only ship within the UK. For international delivery inquiries, please contact us at evolvewitherica@yahoo.com